Terms & Conditions

1. General

Any delivery of services between the parties are made based on these general sales and delivery conditions.

2. Offer

This offer is binding for Denmark Travel 14 days from offer date. The offer must be confirmed by Purchaser by email to Denmark Travel prior to the expiry of the 14 days period.

3. Payment

Payment can be made online, by bank transfer or through the PayPal system 15 days prior to the delivery of the arrangement, unless a particular and specific payment plan is agreed upon in writing between the Purchaser and Denmark Travel. Nonpayment or late payment automatically cancels the arrangement without notice from Denmark Travel.

In case of payment by bank transfer to Denmark Travels bank account:

Bank: Nordea

For Domestic payments made in Denmark: Bank Code: 0106 Bank Account: 0725377207

For payments made elsewhere, use: International Account number IBAN: DK3520000725377207, BIC: NDEADKKK

In case of payment by PayPal system the money should be transferred to account: Denmark Travel

4. Delivery

If delay or non delivery of the arrangement is caused by labor conflict, strike, fire, war, and all other force majeure causes Denmark Travel cannot be held responsible.

5. Cancellation

Cancellations to arrangements can be made no later than 7 days in advance of the start of arrangement unless any other agreement is made or specified in the specific offer. If cancellation is received by Denmark Travel later than 7 days prior to the beginning of the arrangements the following charging fees will be applied:

From 6 days to 3 days: 25% charge as a cancellation fee

From 3 days to 48 hours: 50% charge as a cancellation fee

Less than 48 hours: 100% charge as a cancellation fee

6. No-show or late arrival of Purchaser or Purchaser’s guests

Denmark Travel cannot be held responsible for any no-show or late arrival by the Purchaser or by the Purchaser’s guests destined for the agreed arrangement.

7. Complaint

Any complaint shall be made either immediately after the arrangement to the tour guide / project leader, or by email to Denmark Travel within 48 hours after completion the arrangement.

8. Limitation of Liability

Denmark Travel shall, without unjust delay, by email inform Purchaser of occurrence of force majeure and other matters beyond the controls of Denmark Travel.

Participation in tours and arrangements are at the own risk of the Purchaser and the participants. Denmark Travel is not liable for losses or damages of the participants including but not limited to the event of theft, accidents or the like.

Denmark Travel is not liable in damages for indirect losses as for example but not limited to loss of operations, loss of goodwill or loss of customers.

Claims against Denmark Travel cannot in any event exceed the Invoice amount for the arrangement in question. In regard to product liability the rules of Danish laws are applicable.

9. Data privacy

Each party to the contract is acting as a data controller and each party is independently responsible for complying with applicable data protection law. All data processed by Denmark Travel is subject to Denmark Travel’s Privacy Policy.

10. Applicable Law and Venue

The offer and delivery of services is subject to the Danish law. Any disagreement between the parties shall be determined by the Maritime and Commercial Court in Copenhagen, Denmark.

Denmark Travel ApS

Havebo 6, Valby

2500 Copenhagen

CVR: 40 57 05 94